1. Overview

DigitCurveHub primarily provides digital and service‑based web solutions, such as website design and related services. In most cases, no physical items are shipped.

However, if any physical materials (such as printed documents, promotional items, or hardware provided under a specific agreement) are required to be delivered, this Shipping Policy outlines how such deliveries are handled.

By placing an order or engaging in services that involve physical delivery, you agree to the terms stated in this Shipping Policy.

2. Shipping Eligibility

Shipping applies only when:

  • A physical item is explicitly included in the service agreement, or
  • A written confirmation of physical delivery is provided

Digital‑only services do not require shipping and are delivered electronically.

3. Shipping Locations

  • We currently ship within India only.
  • Shipping availability depends on courier service coverage in the delivery area.
  • Remote or non‑serviceable locations may require additional delivery time.

DigitCurveHub reserves the right to decline shipping if delivery is not feasible in a particular location.

4. Order Processing Time

  • Physical items, if applicable, are processed within 2 to 5 business days after confirmation.
  • Processing time includes order verification, preparation, and dispatch.
  • Orders placed on weekends or public holidays are processed on the next working day.

Delays may occur during peak periods or due to external factors.

5. Estimated Delivery Time

After dispatch, estimated delivery timelines are:

  • Major cities: 5–7 business days
  • Other locations: 7–10 business days

Please note:

  • Delivery timelines are estimates, not guarantees.
  • Delays may occur due to weather conditions, courier delays, strikes, or regional disruptions.

6. Shipping Charges

  • Shipping charges, if applicable, are clearly communicated before dispatch.
  • Charges may vary depending on:
    • Delivery location
    • Package size or weight
    • Courier service used

No item will be dispatched until applicable shipping charges (if any) are fully paid.

7. Delivery Address Policy

Customers are responsible for providing:

  • Accurate and complete delivery address
  • Correct contact information

DigitCurveHub is not responsible for:

  • Delays caused by incorrect addresses
  • Failed deliveries due to unreachable contact details

Re‑delivery costs, if applicable, will be borne by the customer.

8. Courier & Logistics Partners

  • Shipments are handled through trusted third‑party courier partners.
  • DigitCurveHub does not own or operate courier services.
  • Any delivery delays or issues caused by courier partners are beyond our direct control.

We will, however, assist customers in coordinating with the courier wherever possible.

9. Damaged, Lost, or Tampered Shipments

If a shipment arrives:

  • Damaged
  • Tampered
  • Lost in transit

Please notify us within 48 hours of delivery (or expected delivery date).

Supporting evidence (photos/videos) may be required to assess the issue. Resolution will depend on courier investigation outcomes.

10. Failed Delivery Attempts

If delivery fails due to:

  • Customer unavailability
  • Incorrect address
  • Refusal to accept delivery

The shipment may be returned to us. Any re‑shipping costs will be charged to the customer.

11. Digital Services Disclaimer

Most services offered by DigitCurveHub are digital in nature, including:

  • Website creation
  • Design services
  • Online support

For such services:

  • No physical shipping is required
  • Delivery is completed electronically (email, links, or online access)

12. Modifications to This Policy

DigitCurveHub reserves the right to modify or update this Shipping Policy at any time.
Any changes will be reflected on this page with an updated revision date.

Continued use of our services after updates indicates acceptance of the revised policy.

13. Contact Information

For any shipping‑related questions or support, contact us:

DigitCurveHub
📧 info@digitcurvehub.com
📞 +91 75000 70071
📍 Shiv Puri, Khatauli – 251201, Uttar Pradesh, India

✅ Closing Statement (Recommended)

By placing an order with DigitCurveHub, you acknowledge that you have read and agreed to this Shipping Policy.